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Mercer

Services

What I get called
out for

Everything below I do myself. If a job needs a second set of hands or a specialist, I'll tell you that rather than take it on and hope.

01

Emergency call-outs

If water is going somewhere it shouldn't, ring me first and turn the water off at the meter second. I keep the van stocked for the common failures — burst flexible hoses, split copper, failed hot water units — so most emergencies get sorted on the first visit rather than turning into a return trip.

  • Burst and split pipes
  • No water to the house
  • Sewage or wastewater backing up
  • Failed hot water units
  • Making safe after storm damage
Call about emergency call-outs

02

Blocked drains

Most blockages out this way are tree roots in older clay sewer lines, or fat and wipes in newer estates. I clear it with a machine, then put a camera down so you can see the cause yourself. If the line is broken rather than blocked, you'll get told that straight — not sold a repeat clean every six months.

  • Kitchen, bathroom and laundry drains
  • Blocked toilets
  • Sewer lines and tree root intrusion
  • Stormwater and downpipes
  • Camera inspection with the footage shown to you
Call about blocked drains

03

Hot water

A hot water unit usually gives you warning before it goes: lukewarm water, rusty water, or a wet patch underneath. Sometimes it's an element or a thermostat and it's a cheap fix. Sometimes the tank has gone and replacing it is the honest answer. I'll tell you which one you're looking at before you spend anything.

  • Element and thermostat replacement
  • Tempering valve repairs
  • Gas, electric and heat pump systems
  • Same-day replacement where stock allows
  • Old unit removed and disposed of
Call about hot water

04

Burst pipes & leaks

A leak you can hear but can't see is usually under a slab, in a wall cavity, or in the service line between the meter and the house. I isolate and locate it before opening anything up, so the repair is a patch rather than a demolition. If your water bill has jumped for no reason, that's the first thing worth checking.

  • Burst and split pipe repairs
  • Concealed and under-slab leaks
  • Water meter leak testing
  • Service line repairs and replacement
  • Insurance documentation on request
Call about burst pipes & leaks

05

Taps, toilets & fixtures

Dripping taps, running toilets, mixers that have seized, a new sink or dishwasher connected. These are small jobs and I'm happy to do them — a dripping tap wastes a surprising amount of water, and a running cistern will quietly add up on your next bill.

  • Tap and mixer repairs and replacement
  • Running or leaking toilets
  • Cistern and inlet valve repairs
  • Dishwasher and washing machine connections
  • New sinks, basins and laundry tubs
Call about taps, toilets & fixtures

06

Water pressure & pipe replacement

If your pressure has dropped off over the years, or the water runs rusty when the house has been empty, the culprit is usually original galvanised steel pipe corroding from the inside. Plenty of homes around Kingswood, Cambridge Park and Oxley Park still have it. Replacing it with copper or PEX restores the pressure properly rather than treating the symptom.

  • Galvanised steel pipe replacement
  • Low water pressure diagnosis
  • Rusty or discoloured water
  • Whole-house repipes
  • Pressure limiting valve replacement
Call about water pressure & pipe replacement

07

Gas fitting

Cooktops and heaters connected, gas lines run, and leaks traced and repaired. Gas is not a job to hand to a handyman — the work must be done by a licensed gas fitter and it must come with a compliance certificate. If you can smell gas, turn it off at the meter, don't touch any switches, and ring me.

  • Cooktop and oven connections
  • Gas heater installation and servicing
  • New gas lines
  • Gas leak detection and repair
  • Compliance certificate issued
Call about gas fitting

08

Rainwater tanks & pressure pumps

Out at Londonderry, Llandilo, Castlereagh and Mulgoa a lot of properties run off tank water with a pressure pump, and some are still on septic or aerated systems. Pumps fail, foot valves block, and long service runs from the meter develop leaks that are hard to find. It's a different kind of plumbing to a suburban block and I do a lot of it.

  • Pressure pump repairs and replacement
  • Rainwater tank plumbing and switching
  • Foot valves, filters and first-flush devices
  • Long service line leak location
  • Septic and aerated system plumbing
Call about rainwater tanks & pressure pumps
Call Craig direct1300 000 000Tap to call · Penrith & surrounds

Not sure which of these you need? That's normal — describe what's happening and I'll work it out. Send me a message.

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